Privacy Policy

1. Who we are

Cotto Me ("we", "us", "our") is an Egyptian apparel brand operating from Cairo, Egypt. We are the data controller for personal information collected through cottome.eg.

2. Information we collect

We collect information you provide directly — name, shipping address, email, phone number, and payment details — as well as information collected automatically through cookies and analytics: device type, IP address, browser, and pages visited.

3. How we use your information

• To process and ship your orders.
• To respond to support requests.
• To send order updates and, with your consent, marketing emails.
• To improve our website, products, and customer experience.
• To prevent fraud and comply with applicable law.

4. Sharing

We share data only with trusted partners that help us run our business — payment processors, shipping carriers, email providers, and analytics tools. We never sell your personal information.

5. Cookies

We use essential cookies for cart and checkout, and analytics cookies to understand how the site is used. You can disable non-essential cookies through your browser settings.

6. Your rights

You may request access to, correction of, or deletion of your personal information at any time by writing to privacy@cottome.eg.

7. Retention & security

We retain order data as long as necessary to fulfil legal and accounting obligations, and we apply reasonable technical and organisational safeguards to protect your information.

8. Contact

Questions about this policy? Reach us at privacy@cottome.eg.